Reset Credentials

myACPNY is a secure online website that keeps you in charge of your health and connected and engaged with your physician and care team. With many enhanced features, myACPNY assists you with your medical communication needs.

The Portal is easy to use and makes managing your health simple. You can send a secure message to your provider, view your test results, refill requests, and more! You can also check on, reschedule, or cancel upcoming appointments without picking up the phone.

However, sometimes you forget your username or password and in such situations, you cannot access the portal. If so, don’t worry too much because you can reset it multiple times. Read the following guide to reset your login details.

How To Reset Credentials?

Steps To Recover Username

Sometimes you forget your username. If so, don’t worry too much because you can reset it multiple times. Follow the steps mentioned here.

• Visit the official myACPNY portal site at my.acpny.com.
• Locate and select Forgot Username Link.
• This will take you to the password reset page.

• Enter the requested information including the following:
  • First name
  • Last name
  • Date of birth
  • Email address
  • ZIP code
• Click on Submit.
• Shortly, AdvantageCare Physicians will send you a link to reset your password.
• Follow the on-screen prompts to recover your account details.

Steps To Reset Password

If you forget your myACPNY account password, you can easily regain access to your account. Follow the steps below.

• Visit the official myACPNY portal site at my.acpny.com.
• Locate and select Forgot password Link.
• This will take you to the password reset page.

• Enter the requested information including the following:
  • myACPNY Username
  • Date of birth
  • Email address
  • ZIP code
• Click on Next.
• Shortly, AdvantageCare Physicians will send you a link to reset your password.
• Follow the on-screen prompts to recover your account details.

myACPNY is owned and operated by myACPNY and fully complies with federal and state privacy laws. myACPNY will treat your name and email address with the same level of care and privacy as your health records and will never sell or lease your information.